Account notice
Covers what you accept when you open your account, how many accounts one person may hold, and how we act when sign-in details look wrong to us.
Open your account and the notices that govern it sit one screen away: terms of use, account rules and jurisdiction wording, all written in plain English. What you...
Our wording shifts slightly depending on the market you sign in from. Where local law permits, you can open an account, and the terms set out what you may and may not do with it: one account per person, accurate account details, and no sharing of login credentials. If a market restricts a product category, the notice says so and that area
of the lobby stays closed for you rather than showing something we cannot offer. Money movement is covered in the same document, where a transfer through JazzCash, Easypaisa, SadaPay or Raast is described by settlement timing, verification steps and what happens when a payment is flagged. Nothing in these clauses overrides the law that applies to you.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Ask us before you act on a line you are unsure about. Our policy desk answers questions on account rules, jurisdiction wording and how a term applies to your situation, and replies come in everyday English rather than legal shorthand. Reach the desk from the help area inside your account or by email, and we keep the thread open until your point is settled.
Questions about a clause, a jurisdiction point or an account rule land here first, and we route each one to whoever drafted or last updated that passage of the notices.
Ask to hear about revisions and we send a short summary whenever a clause touching your account changes, with a direct link to the rewritten paragraph on this page.
Request a reply in writing and we email the answer, so you hold your own record of what was confirmed about your account terms and on which date.
Policy pages only mean something if you can tell who stands behind them. These notices are maintained by the exchange bet team serving Pakistan, and each edit carries a revision date so...
Every clause on these pages carries the date it last changed, so you can compare what you read today with what applied when your account was opened.
We write terms in sentences a reader can follow unaided, and keep technical wording inside a short appendix only where a rule genuinely needs that precision.
The people maintaining these notices work on Pakistani accounts daily, so the wording reflects JazzCash, Easypaisa, SadaPay and Raast flows rather than a template borrowed from another market.
A second person reads every updated clause against the account, privacy and payout pages before it goes live, so two sections never describe one rule differently.
We keep a running list of what changed and when, and you can request the entry covering any date your account was active with us.
If an answer from the policy desk does not settle your point, ask for it to be passed to a supervisor who can confirm the position in writing.
Set this page beside the account, privacy and payout notices and the vocabulary stays the same, because we keep one set of definitions across every policy page we publish. A term you...
Covers what you accept when you open your account, how many accounts one person may hold, and how we act when sign-in details look wrong to us.
Explains which details we hold about your account, why a verification step asks for them, and how long those records stay with us once an account is closed.
Sets out how a request is queued, what has to be confirmed first, and the stated timeframe for money reaching your chosen rail in supported regions.
Covers the storage your browser keeps when you sign in, what each category of it does, and where the switches for optional entries sit on this page.
Defines acceptable conduct inside the lobby, what counts as misuse of an account, and what we may do if a rule is broken by an account holder.
Where an English clause and a translated clause could be read differently, the English text governs, and we say so on both versions rather than leaving it open.
Every policy page we publish uses the same headings and revision dates, so you can move between them without relearning the layout each time you switch.
Scan the page before you read a clause and its shape is obvious. Kicker labels name the subject of each block, the chip row shows which...
Each block opens with a short uppercase label naming its subject, so you can find the rule about accounts, payouts or jurisdiction without reading every line.
The chip row lists JazzCash, Easypaisa, SadaPay and Raast, which shows you the rails that the clauses on this page actually describe for Pakistani accounts.
Policy, editorial and highlight cards each carry an icon tied to their subject, which keeps a long policy page scannable on a phone screen at a glance.
Sections run from the terms you accept at account opening through to the questions we answer last, so the page follows the sequence your account lives in.
Where a clause depends on another notice, the text links straight to it instead of restating the rule and risking two versions of one term.
On a phone the same blocks stack in a single column with the chip row sitting near the header, so the notices stay readable while you are on the move.